QES

Managed Services Provider for Transcoding, Cloud Hosting and Content Delivery Network Services of RTM’s Live TV and Radio Channels via OTT to Mobile Devices, Web Portal and Smart TVs Applications

Client:                          Jabatan Penyiaran Malaysia (RTM), Seksyen Media Teknologi Aplikasi
Project Scope:             Over-The-Top (OTT) Platform

Project Background

In this new age of broadcast, multimedia and telecommunication, RTM wishes to publish the entirety of their TV and Radio Channels LIVE on the internet which includes Video-On-Demand  (VOD) services and private web hosting of their related government websites.

Project Description

QES provides a managed services contract to RTM which involves the end-to-end delivery of eight live TV and thirty two radio channels, as well as Video-On-Demand (VOD) services to IOS, Android and Hwa Wei mobile devices, Web portals, Smart TVs and Android TVs.  These services include on the Cloud and on-Premise tools for real-time Viewers Analytics Reporting and Quality Control Monitoring.

Project Requirements

The list of facilities RTM requires consists of Multichannel TV and Radio Encoders, Content Delivery Network Providers, Cloud Hosting Services, Leased Line Services, a Content Management System, Viewer and Content Analytics System, Transcoders, a Network Attached Storage (NAS) System and an extensive Network and Firewall System.

Project Challenge

To maintain the Quality of Service, we utilised Multiple Content Delivery Networks (Multi CDN) providers on various occasions particularly when the viewer traffic is high, for instance, during the Olympics thereby providing the best possible viewing experience in terms of performance and availability.

We are the first to have successfully launch RTMKLIK applications on various Smart TVs such as LG (webOS) and Samsung (Tizen), and also Android TVs in Malaysia.